Get in touch

Email us at

A real person reads every message. We aim to reply within 2 business days.

It helps to tell us

• what you were trying to do;
• what happened instead; and
• the email address you use for Puffin, if you have an account.

Please don't email card numbers or passwords. We'll never ask for them.

Your data and privacy

To download or delete your data, ask Puffin in ChatGPT to "export my data" or "delete my account". For anything else about your information, email hello@puffinhq.com. Our Privacy policy explains your rights.

Found a security problem?

Thanks for telling us. Please email hello@puffinhq.com with "Security" in the subject. Tell us what you found and how to see it. Please don't test it on other people's accounts.

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